Gift Shop


Shipments

TYPE OF SHIPMENT

Products are shipped by courier, which we select on the basis of the type of shipment, contents of the order and intended destination. As a result, you cannot choose a specific courier when ordering and you cannot request the products you order to be held for collection at post offices.
Some of the items in our Gift Shop cannot be delivered by courier due to the delicacy or nature of the products themselves. In this case, the only available option is to pick them up from our premises after making arrangements by telephone +39 035681024 or by contacting customer service at This email address is being protected from spambots. You need JavaScript enabled to view it..
When placing an order, it is important to provide the correct telephone number (landline or mobile) to facilitate completion of the delivery procedure.
An address where someone is present to accept the delivery must also be provided. In addition, the surname on the intercom system must always be specified. Please do not enter a PO BOX in the address field, as the courier will be unable to deliver the purchased products. A physical address for delivery must, therefore, be entered. If deliveries are made to reception desks (signed by the receptionist accepting delivery), DA VITTORIO S.R.L. shall not be held liable for subsequent non-delivery of the package to the final recipient. DA VITTORIO S.R.L. shall not be held liable for any delays resulting from the execution of the transport service by the express courier services. In addition, delays do not give you any grounds to withdraw from the purchase (since the product must first be received to have right of withdrawal) or to claim damages.

SHIPPING COSTS

ITALY - SAN MARINO - VATICAN CITY
Purchases of 0,00€-99,90€: 10,00€ + VAT 22%
Purchases of 100,00€-399,90€: 20,00€ + VAT 22%
Purchases of more than 400,00€: 30,00€ + VAT 22%
GERMANY - FRANCE - BELGIUM - LUXEMBOURG - DENMARK - NETHERLANDS - AUSTRIA
Purchases of 0,00€-99,90€: 30,00€ + VAT 22%
Purchases of 100,00€-399,90€: 60,00€ + VAT 22%
Purchases of more than 400,00€: 80,00€ + VAT 22%
FINLAND - SPAIN - UK - SWEDEN - IRELAND - PORTUGAL
Purchases of 0,00€-99,90€: 50,00€ + VAT 22%
Purchases of 100,00€-399,90€: 70,00€ + VAT 22%
Purchases of more than 400,00€ : 120,00€ + VAT 22%
SWITZERLAND - USA
Purchases of 0,00€-99,90€: 60,00€ + VAT 22%
Purchases of 100,00€-199,90€: 80,00€ + VAT 22%
Purchases of 200,00€-399,00€: 140,00€ + VAT 22%
Purchases of more than 400,00€: 180,00€ + VAT 22%
REST OF THE WORLD
Purchases of 0,00€-99,90€: 60,00€ + VAT 22%
Purchases of 100,00€-199,90€: 80,00€ + VAT 22%
Purchases of 200,00€-399,00€: 140,00€ + VAT 22%
Purchases of more than 400,00€: 180,00€ + VAT 22%

SHIPPING TIMES

Italy: please allow 4-5 days for delivery, starting 24 hrs after the order is registered. Delays may occur as a result of the temporary unavailability of products, issues with the courier service, force majeure or during public holiday periods. For payments by credit card or PayPal, delays may occur if it is not possible to withdraw the authorised payment amount. If you have not received the delivery within 5 weekdays (excluding Saturday and Sunday), please call +39 035681024 or contact customer service at This email address is being protected from spambots. You need JavaScript enabled to view it..

Abroad: in Europe please allow one full week for delivery, starting 24 hrs after the order is registered. Outside Europe, please allow 8 or more weekdays for delivery, starting 24 hrs after the order is registered. Delays may occur as a result of the temporary unavailability of products, issues with the courier service, force majeure or during public holiday periods. For payments by credit card or PayPal, delays may occur if it is not possible to withdraw the authorised payment amount. If you have not received the delivery within 8 weekdays (excluding Saturday and Sunday), please call +39 035681024 or contact customer service at This email address is being protected from spambots. You need JavaScript enabled to view it..

GIFT VOUCHER

We will send the purchased Gift Voucher by email immediately after the online payment is completed and this incurs no shipping costs. Shipping costs will only be charged if your order also contains other products purchased from our Gift Shop, at the rates indicated on this page. If you purchase a Gift Voucher plus other items in our Gift Shop, the Voucher will be sent by email only, not with the other products.